There can be a number of reasons for log in problems. Please check the following:-
Your browser may be rejecting our sessions cookies. Your browser must accept a minimum of first-party session cookies from our site to log in. We use these cookies for the following reasons:-
- Some of our cookies are used to identify that you have logged on and are authorised to use the Services. These cookies are deleted when you log out or close your browser window.
- Other cookies allow us to fulfil the 'remember me' function whereby you can be logged on automatically whenever you visit the Website. This is an optional facility.
Your password is case sensitive and must be exactly as you originally entered it. If you are can't remember you password you can reset your password.
Other Login Problems
If you have other login problems then please refer to our Help / FAQ page or contact us.